De-escalating Potentially Violent Situations (Crisis Trauma and Resource Institute) NEW
If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent.
This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy. You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.
- A Trauma-Informed Approach
- Putting Trauma Responses in Context
- Emotion Regulation and the Triune Brain
- The Impacts of Emotionally Heightened Situations
- Co-Regulation
- Overview of Violence
- Behaviours of Concern and Enablers of Violence
- Rating Your Workplace Risk Levels
- The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
- Promoting Strategies for Whole-Brain Integration
- When and How to Disengage
- Practice Scenarios
- Special Considerations for Unique Situations
Method of Delivery
Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.
*Crisis Trauma and Resource Institute asks that only registered individuals view the material. These are meant to be an adjunct to the
Audience: This session is for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence. This course is suitable for any workplace or industry where you interact with people.
Cost: $295 per person (+ tax)
Registration for a public class: Click to access our course calendar
Interested in a private session? Inquire here about an in-house course for a team of 10+ people.
